Frequently asked questions
What warranty does your equipment have?
All our equipment has a 1-year warranty, ensuring its quality and optimal operation. In addition, we provide specialized technical support to ensure the best experience and performance of our products.
Are all the equipment you sell refurbished?
No, at GSMED Imaging we offer both new and refurbished equipment. We work with globally recognized brands, such as Vinno and HugeMed, which allow us to offer new high-tech equipment. Additionally, we guarantee 1 year warranty on all our products, whether new or refurbished.
In which countries do you have a presence?
We have laboratories in 5 countries:
✅ United States
✅ Dominican Republic
✅ Colombia
✅ Ecuador
✅ Brazil
In addition, we have a presence in 3 more countries:
✅ Mexico
✅ Argentina
✅ Venezuela
Our coverage allows us to offer efficient technical support and agile distribution throughout Latin America.
How do I know which equipment is right for my specialty?
Our team of advisors is ready to understand your needs and recommend the best option according to your medical or veterinary specialty. We have endoscopy and ultrasound equipment designed for various clinical applications.
Do you offer technical service and spare parts?
Yes, we have specialized technical support and availability of original spare parts for all our equipment. Our laboratories in LATAM allow us to offer maintenance, repair and calibration of equipment with the best technology.
Can I finance the purchase of equipment?
Yes, we offer financing options and flexible payment plans to facilitate the purchase of high-quality medical equipment. Contact us for more details about the options available in your country.
Do you ship internationally?
Yes, we make safe and guaranteed shipments to different countries in Latin America and the United States. We work with trusted logistics companies to ensure your equipment arrives in perfect condition.
Why choose GSMED Imaging over another company?
✅ We distribute only world-class brands.
✅ We offer new and refurbished equipment with a 1-year warranty.
✅ We have presence and laboratories throughout LATAM for efficient support.
✅ We provide personalized advice and financing options.
✅ We guarantee advanced technology for more precise diagnoses.
We are your best option in endoscopy and ultrasound.
For free advice, leave us your information!
